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Is
there support for my child if they are having
a problem? |
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YES.
The tutor-assist line is available five nights
a week, Monday to Friday from 4.00pm to 8.00pm,
50 weeks of the year (based on NSW EST). Each
tutor is qualified to assist the young learner
to both understand
and assimilate the conceptin his or her dominant
style of learning. Assistance transcends both
Maths and English.
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Is
there training for the program? |
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YES. When the program is installed, full training
is provided on a one-on-one basis and tutors
are available to assist you over the telephone.
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How
soon can I have the program installed? |
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Within seven days of purchase or whenever it
is most convenient for you.
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Is
the program suitable for children with learning
disabilities? |
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Absolutely. The programmes assist the learner
to create and internalise the corrective processes
to overcome their difficulty.
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Is
the program applicable for Gifted and Talented
children? |
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Yes. It allows the gifted child to surge ahead
and incorporates extension questions in each
section. It also allows him/her to explore areas
that are suitable to their level of development,
encouraging complete
expansion of their level of intelligence.
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Is
the program available in schools? |
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Yes.
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How
do I get more information? |
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A qualified consultant will come and demonstrate
the power of the program in the comfort of your
own home. All question and queries shall be addressed
once you have a deeper understanding of the process.
The demonstration is entirely obligation
free.
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How
can I purchase the program? |
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A qualified consultant will come and demonstrate
the power of the program in the comfort of your
own home. Each learner shall be requested to
complete a brief assessment, which shall allow
us to recognise
both areas of strengths and weaknesses. Based
on the results of the assessment the consultant
shall recommend the best choice to suit the individual.
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How
much will it cost? |
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This will depend on the programme that is both
recommended and selected.
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What
happens if my child does not use the program? |
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Part of your responsibility as a parent is
that you need to constantly offer encouragement
and positive motivation to your child.
Fortunately, in most
cases we have found that the more the learner
uses the program,
the more they want to use it as they find
themselves thinking faster and more efficiently.
They also find themselves
improving and answering questions, which
they never would have done before. This
is a self-perpetuating
exercise i.e. the more they improve the more
they enjoy it.
As the learner also improves, so does his/her
computational skills and efficiency, thus
the amount of time required to cover the
same amount of work proportionately decreases
and often parents are under the
impression that the child is no longer using
it!
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What
do I do if there is a problem with the software? |
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We have a Technical Support team available
via phone support five nights a week Monday to
Friday from 4.00pm to 8.00pm.
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Is
the program upgradeable? |
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Yes, the program is upgraded as the syllabus
changes. These updates are provided through our
members website.
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Is
it necessary to forward reports? |
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It is imperative that reports are forwarded
on a regular bases, as this enables our professional
team of tutors/teachers to both help consolidate
areas of weaknesses as well as guide the young
learner
to appropriate strengthening exercise. The development
of each child is a highly individual process
and we can
only guide them professionally once we are familiar
with the unique characteristics of the learner,
which
is gleaned from both their reports and by speaking
to them.
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Once
I have sent reports, can I expect feedback? |
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Yes,
each report is assessed and appropriate feedback
is sent within 2-5 working days from
the date, which it was received.
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Do
I receive feedback on English too? |
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Absolutely. Proper development in English is
extremely important as in the Senior years of
High school the student must have the skills
to write a comprehensive essay in each subject,
which shall emulate the
students knowledge in the subject. Thus, we monitor
the development in English and constantly give
supporting guidelines
that includes written exercises |
